TOY BASKET

Last Updated: March 07, 2025

We value our customers and strive to provide a seamless shopping experience. Please review our Shipping & Delivery Policy carefully before making a purchase. This policy outlines our shipping options, estimated delivery times, and what to do in case of any delays.

Shipping Options

We offer the following shipping services for all orders placed on our website:

• Standard Shipping (Free): We provide free standard shipping on all orders across India.

• Expedited Shipping: If you need your order sooner, we offer faster shipping options at an additional cost. Charges for expedited shipping will be displayed at checkout.

Delivery Timeframe

Estimated delivery times vary based on your location and selected shipping method:

• Standard Shipping: Orders typically arrive within 5-7 business days.

• Expedited Shipping: Orders may arrive within 2-4 business days, depending on your location.

Please note that delivery times may be affected by external factors such as holidays, weather conditions, or unforeseen logistical challenges.

Do You Offer International Shipping?

Currently, we do not offer international shipping. We only ship orders within India.

Order Processing & Tracking

• Orders are processed within 24-48 hours of placement, excluding weekends and holidays.

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package’s journey.

What Happens If My Order is Delayed?

If there is an unexpected delay in shipping your order, we will notify you as soon as possible. We will also provide you with a revised estimated delivery date. If your order is significantly delayed, you may contact us for further assistance.

Lost or Damaged Packages

• If your package is lost in transit, please reach out to us immediately, and we will investigate the issue with our shipping partner.

• If you receive a damaged product, please report it to us within 48 hours of delivery with clear images of the damaged item for a resolution.

How Can You Contact Us?

For any questions or concerns regarding our Shipping & Delivery Policy, feel free to contact us:

📞 Phone: 9811410346
📧 Email: prabhat.ssimports@gmail.com
🌐 Website: https://petaholicindia.com/